Port of Tauranga’s customers have 24-hour access to the Port’s “one stop shop”, its Customer Service Centre, which is responsible for a range of services, including:
● Monitoring of harbour traffic
● Communicating with vessels
● Planning shipping movements
● Pilot and tug services
● Security and surveillance
●Ordering of resources such as cranes
●Allocation of shed and open spaces
● Berth allocation and planning
● Link to border agencies
● Customer liaison day to day
● Liaising with ship agents, stevedores and marshallers
Please contact the Customer Service Centre if you would like any more information:
Phone: +64 7 572 8888
For daily shipping information call: +64 7 572 8751
Email: csc@port-tauranga.co.nz
The Harbour Management System
A computerised Harbour Management System enables efficient berth allocation.
