Everybody requiring entry to the port must complete the Port Site Induction and any other relevant inductions where port access is required. Completing the Port induction does not automatically entitle you to access to the Port. To gain access to the Port an application form needs to be completed. Details are provided below on the induction and access process.
If you have any questions about inductions, access cards, or the induction process please email us at inductionenquiry@port-tauranga.co.nz
Port Site Induction
The Port Site Induction is the main induction and everyone entering the Tauranga Container Terminal (TCT) at Sulphur Point AND the Mount Maunganui port sites must complete this induction before entering the Port.
Entry to the Port is subject to the security entry rules found on the Procedures and Compliance page.
To print a copy of the induction guidance document please click on the Port Induction Document link below.
Operational Area Inductions
If you require entry to specific operational areas that are restricted access areas at Sulphur Point or Mount Maunganui, you must complete an additional induction. Sites that require additional inductions are:
Sulphur Point (TCT)
● Wharf Apron (Berth 23, 24, 25): Induction required for vehicle access to the wharf.
● R&D Truck Exchange: Induction required for vehicle access to the yard.
● Northern Truck Exchange: Authorised access only.
For information about restricted access inductions contact:
| TCT Receipt & Delivery Office | 07 572 8763 |
| TCT Operations | 07 572 8764 |
Mount Maunganui
For information about these restricted access inductions contact:
| Blue Road Zones | Port of Tauranga Reception 07 572 8899 | Authorised access only |
| Red Zones | Contact the office of the company you are working for:
C3 07 572 8909 ISO 07 577 7600 |
Absolutely no entry without prior authorisation |
| Debarker | ISO 07 577 7600 |
Port Access Cards
The holder of a valid port access card must never loan or give it to anyone else to use. It is the responsibility of each access card holder to ensure their card is not used for deception or unauthorised access to the Port. If you have lost or misplaced your access card you must report it to Port Security or Port of Tauranga Reception on 07 572 8899 immediately.
Apply for a Port Access Card
● You must be a regular user of the Port.
● You must complete an application form.
● The application form must be signed by the person/company employing the card holder.
● Completing the application form does not guarantee you will be eligible for a card.
Staff Leaving Employment on Port
It is the responsibility of the company employing the Port access card holder to advise POT Reception of their staff member’s cessation of employment within 12 hours of departure.
Reactivate Existing Card
To have your existing port access card reactivated:
● No further action is needed.
● Once you have successfully completed the induction your Port access card will automatically be reactivated.
Access Card Cost
● New or replacement cards will incur a cost of $15, payable by cash or EFTPOS at POT Reception, or charge back to your workplace by providing a valid purchase order.
Visitors to the Port
Please print a copy of your induction certificate (or download on a smartphone), and present it to the Port Security gatehouse staff along with approved photo identification (ID).
IMPORTANT NOTE: The induction certificate does not permit access to the Port. It can be presented to port security to demonstrate the induction has been successfully completed. Entry will only be permitted in accordance with the rules outlined in the Port Site Induction.
If you have any questions about the induction or access to the Port please contact Port of Tauranga Reception on 07 572 8899t, Monday to Friday between 8.30am and 4.30pm.
Mount Maunganui Wharf Reception
Email: POT.Reception@port-tauranga.co.nz
Phone: 07 572 8899
TCT (Sulphur Point) Reception
Email: TCTReception@port-tauranga.co.nz
Phone: 07 572 8761
